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Know Before You Go: Four Seasons Resort Jackson Hole

The Four Seasons Resort Jackson Hole offers all the amenities and features of a ski resort town without all the hustle and bustle of some of the more-frequented ski resort towns in the US. While Teton Village has a limited selection of services relative to some other ski resort towns, there is so much to do in the immediate and surrounding area that it is hard to notice. Unless what you are seeking is a great nightlife scene, Four Seasons Resort Jackson Hole is an ideal property offering everything families could imagine in terms of indoor comforts and outdoor pursuits. Must stay, will return.

OVERALL RATING

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Exceptional

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Overview

At-a-Glance

  • Date of stay: May 2021

  • Length of stay: 6 nights / 7 days

  • Trip type: Multi-generational family road-trip to Jackson Hole

  • Property type: Luxury ski-in/ski-out mountain resort catering to all travelers

  • Tailor-made for: Skiers and travelers who enjoy the outdoors without the crowds / scene that comes with glamorous ski towns

Highlights

  • Amenities, size and layout of the 3-bedroom residence

  • The outdoor heated pool and 3 thermal spring-style hot tubs

  • E-bike rentals through the hotel, direct access to the 170-mile paved bike path throughout Jackson Hole

  • Visiting Grand Teton National Park and Yellowstone National Park

  • Westbank Grill and in-room dining - superb food and service experience

  • Complimentary shuttle to town of Jackson

  • Ski-in / ski-out access

  • More laid-back vibe (fewer tourists) than other US ski resort towns

Good to Know

  • Small pool area for number of rooms - must get there early during busy season

  • Somewhat limited services in Teton Village relative to other resort towns

  • Property itself looks like a typical US ski resort without any distinguishing architectural features

  • No Kids Eat Free program

Location & Setting

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Located in the heart of Teton Village, a pedestrian- and cyclist-friendly ski resort town, The Four Seasons Resort Jackson Hole is a ski-in / ski-out resort abutting the Teton Mountain Range located 20 minutes from Jackson, 35 minutes from Jackson Regional Airport (JAC), 45 minutes from Grant Teton National Park, and 2 hours from Yellowstone National Park.

Property & Grounds

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The resort comprises a hotel, Private Residences, multiple dining options (see Dining), spa and salon, fitness centre, unsupervised Kids Club, heated outdoor pool with three outdoor thermal spring-style hot tubs, ping-pong table, ski-in / ski-out amenities, conference/banquet facilities, game room, and multiple shopping boutiques.

Room

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Since Grandma was joining us on this trip, we booked a 3-bedroom (and 3-bathroom) Valley View Residence through Chase Rewards Travel. This room came with everything we could possibly want or need for 3 adults and 2 kids, including a full kitchen and pantry, living room with fireplace and terrace, dining room with seating for 8, and washer/dryer setup.

Service

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The service experience here was outstanding overall. One of our many memorable experiences was one night when M and I ventured offsite to nearby Amangani for an anniversary-night dinner while Grandma had an in-room movie night with the kids. When we arrived at Amangani for dinner, Grandma texted me sharing that the Four Seasons Resort staff had unexpectedly sent up a 4-pack of craft root beer, two bags of microwave popcorn, and a popcorn bowl on the house for the kids' night in with Grandma (M had mentioned the movie night to a very kind doorman who must have then came up with the idea). Everyone was surprised and delighted at this very special and memorable touch.

Dining

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The resort has five on-site dining options:

  • Westbank Grill - breakfast and dinner, Steakhouse

  • Ascent Lounge - breakfast and bar (pictured, right)

  • The Handle Bar - American Pub and beer hall, apres-ski focused; closed while we were there

  • The Pool Cafe / Poolside Dining - poolside al fresco cafe

  • In-Room Dining

As mentioned under Service, our experiences with In-Room Dining and Westbank Grill were exceptional. In the evenings, the Westbank Grill dinner menu was available to order via In-Room Dining. In-Room Dining consistently had relatively short wait times and always delivered ahead of the quoted time. The Cowboy Cookie from In-Room Dining and Westbank Grill was a family favorite.

Family Services & Amenities

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Activities

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There are too many activities to list, mostly focused on outdoors and adventure. Skiing, snowboarding, snowshoeing, sleigh-rides, dog-sledding, hot air ballooning, swimming, hiking, biking, gondola / aerial tram rides, horseback riding, shopping, Hole Bowl (family bowling and gaming) are all available onsite or in Teton Village. The resort is also driving distance to Grant Teton National Park and Yellowstone National Park.

Wellness

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The resort has a well-equipped fitness center, spa, and heated outdoor pool and 3 hot tubs. The plethora of outdoor activities available on property and nearby year-round make this resort a haven for active travelers, adventurers, and wellness enthusiasts.

Wow Factor

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The surrounding area is remarkably beautiful and relatively unspoiled for a US ski resort town, and the service experience delivered at the “wow” level. The only slight drawback was that the resort property itself, while having much to offer on- and off-site, was not especially distinctive in its design and decor.

Value

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The resort and surrounding area offer endless diversions, but be prepared to open your pocketbooks.

Overall

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The Four Seasons Resort Jackson Hole is a truly remarkable year-round destination for family travelers who enjoy outdoor adventures (think: skiing, cycling, hiking, horseback riding, hot-air ballooning). This destination has a more laid-back, personal, salt-of-the-earth vibe than what you often get with glitzier ski villages, yet still delivers a top-notch mountain resort experience.

We cannot wait to come back.


Rating Legend*

💛💛💛💛💛 Exceptional

💛💛💛💛 Notable

💛💛💛 Standard

💛💛 Substandard

💛 Unsatisfactory

*All ratings are relative to similar-class properties