Grand Velas Riviera Maya
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Grand Velas Riviera Maya opens its doors to offer three natural environments dedicated to nothing more than pampering the senses. The Zen Grand ambiance is surrounded by jungle, mangroves and natural cenotes and is home to SE Spa; an incomparable refuge of relaxation. The Ambassador ambiance is ideal for families looking for hours of sun and beach, with its infinity pool framing the views; and the Grand Class ambiance invites you to get away from it all and connect with the carefree, yet sophisticated, Caribbean lifestyle.
Gallery
At-a-Glance
Location & Address
Established: 2008
Address: Riviera Maya, Carretera Cancun Tulum Km 62 Playa Del Carmen, 77710 Riviera Maya, Q.R., Mexico
Nearest Airport: Cancún International Airport (CUN) - 35 minutes
Local Area: Beach - Private, City
Property Type
Property: Hotel, Resort, All-Inclusive
Grounds: 205 acres
Clientele: Mostly Families
Ambience: Exquisite, Resort
Accommodation Types
Suites: 539
Family Accommodations Room Rate: $$$*
Dining
Casual Restaurants: 5
Formal Restaurants: 3
Bars: 6
Poolside Dining: Yes
In-Room Dining: Yes
Family Services & Amenities*
Kids Welcome: All Ages
Babysitting: Yes
Kids Club: Free*
Teen Club: Free*
Family Activities: Game Room, Video Games, Board Games, Indoor Playroom / Play Area, Outdoor Playground / Outdoor Play Equipment, Kid-Friendly / Family-Friendly Activities, Kids Coloring Activities / Activity Books, Kids Scavenger Hunt Activity, Kids Spa Services, Kids Enrichment Programs / Activities, Family-Friendly Indoor / Outdoor Movies
Family Property Amenities: Outdoor All-Ages Pool, Age-Appropriate Kids Welcome Gift - Plush / Toy, Age-Appropriate Kids Welcome Gift - Clothing / Hat / Backpack / Souvenir, Kids Welcome Treat, Changing Stations in Women's Restrooms, Changing Stations in Men's Restrooms, Stroller-Accessible Property & Grounds, Kids Check-In Experience / Personalized Kids Welcome, Concierge Pre-Arrival Outreach Regarding Family Needs, Special Offers / Packages for Families
Family Room Amenities: Family Rooms, Connecting Rooms, Rooms with Sofa Beds, Rooms with Bathtubs, Age-Appropriate Kids Toiletries, Kids Bathrobe, Kids Slippers, Rollaway Beds, In-Room Tent Setup, Kids TV Channels, Blackout Curtains, Soundproof Rooms, Kids Tumblers / Glasses In Room, Mini-Fridge / Bar Out of Reach of Children,
Baby Amenities: Cribs, Baby Bedding / Pillow, Baby Bathtubs, Bottle Sterilizers, Bottle Cleaning Brushes, Toilet Training Seats / Potty Chairs, Baby Food / Formula, Baby Feeding Items (Spoons, Bibs)
Family Dining: Kid-Friendly Dining Options, Kids Menus, Kids Buffet, Highchairs & Boosters, Kids Tableware in Dining Venues
Activities*
Complimentary Bicycles
Volleyball
Cooking Classes
Wine / Spirits Tasting
Snorkeling
Outdoor Movies
Mini Golf
Yard Games
Daily Entertainment / Programs
Daily Live Music
Beach Soccer
Salsa Lesson
Night Shows
Yoga Class
Zumba
Water Volleyball
Pool Tournament
Puppet Picnic
Hamsterball
Stretching Class
Huichol Art Picnic
Water Zumba
Property Amenities*
Wi-Fi: Complimentary
Parking: Valet Parking, Complimentary Self-Parking
All Meals: Included
Beach: Private Beach, Private Beach Cabanas
Pools*: 3 Outdoor Heated Pools, Adult Pool, Infinity Pool, Private Pool Cabanas
Wellness*: Fitness Center, Personal Trainer, Spa, Spa Relaxation Lounge, Salon, Sauna, Steam Room, Yoga Studio / Classes, Aerobics Studio / Classes, Wellness Programs, Fitness Programs, Walking / Running Paths, Outdoor Gardens / Relaxation Spaces
More: Shopping Boutique, Business Center, Kitchen / Culinary Garden, Locally-Sourced Ingredients / Products, Sustainably-Sourced Ingredients / Products, Complimentary Happy Hour, Chat / Text Concierge, Infirmary, House Doctor, Private Check-In / Check-Out, Loyalty / Rewards Program, VIP Services / Room Amenities, 24-Hour Security, Concierge Pre-Arrival Guest Preferences Outreach, Early Check-In, Late Check-Out
Room Amenities*
Rooms Available With: Balconies / Terraces, Private Pool, Hot Tub, Allergy-Free Room
Welcome Gift: Drinks, Bottle of Wine, Fruit / Food
In-Room Amenities: Complimentary Bottled Water, Complimentary Snacks / Drinks In Room, Smart Rooms / High-Tech Rooms, Bag / Backpack / Outdoor Equipment Provided to Use During Stay, In-Room Coffee / Espresso Machine, Fresh Flowers In Room
Services: Dry Cleaning, Laundry & Ironing Service, Turndown Service, Butler Service, 24-Hour Suite Service
Awards & Special Distinctions
TripAdvisor Travelers' Choice Award
World Spa Awards
World Travel Awards - Best in Region
World Travel Awards - Best in World
AAA Five Diamond Property
Forbes Travel Guide 5-Star Spa
Affiliations
Property Collection / Brand: Velas Resorts
Member: Preferred Hotels, Virtuoso, Signature Hotels and Resorts, Ensemble Travel Group, Internova